By the way

We have over 400 staff spread across 12 sites in 3 linguistic regions – so, as you might guess, there's always lots to report! We would like to provide you with an insight into our daily work, present our members of staff, share our successes with you and keep you generally informed about our activities and news. It all makes for one thing: gripping reading! 

Fewer vacancies thanks to pilot project

PRIVERA reduces its vacant property rate by 44.7 percent. It's all been made possible by a project that brings together digital tools and the centralised management of re-letting. This process will now be used across the entire company.


It equates to more perusal time for current and prospective tenants, as well as more tenancies for clients – it's a balance that PRIVERA, as a real estate service provider, seeks to uphold. That's why PRIVERA is working on various approaches to reduce the number of unutilised or un-let properties (vacancies). Solutions like the digitisation of apartment rental applications via an online form (media release dated 29.11.2016) were used as a part of this drive.


Pilot proves its effectiveness

Over and above this, PRIVERA set up a centralised re-letting section that accelerated work on the new digital application process for apartment rentals. By way of a pilot project, this section centrally managed all of the re-letting activities of the Wallisellen and Gt. Gallen regional offices. The results of this pilot project highlight how effective these measures were: 44.7 percent of property vacancies were reduced during this period. If not only vacant properties, but all the available and unoccupied apartments are also included, then these were able to be reduced by 41.6 percent.


"We are increasing the seamless re-letting quotient"

Thanks to this successful outcome, the project will now be rolled out across all PRIVERA offices. This means that each region will get a separate section tasked with central re-letting. Based on the findings of the pilot project, not only were vacancies able to be reduced, but coordination work was also able to be lessened and tenant-friendliness increased.


"Thanks to these actions, apartments now go to market more quickly and we are also hugely increasing the likelihood of seamless re-letting," asserts Michael Stucki, COO of PRIVERA, describing the advantages. In short, it now takes less time from the point at which an apartment is advertised, to the time an inspection is made and the let is concluded. Stucki expands on this: "This is a win for our prospective tenants, for our staff in our letting sections and, thanks to the ensuing reductions in vacancies, also a win for our clients."


Michael Stucki


 058 715 60 00

"Time simply flies by"

Immofuture, the campaign by the Bern office of the Swiss Real Estate Association (SVIT) to attract young people into the real estate sector has one of our trainees give accounts of his typical working days.


Immofuture has been following the vocational training of Fabio, a trainee at PRIVERA, since 2018. Fabio is completing his training to become a real-estate/trust business administrator EFZ (Swiss Certificate of Competence) at PRIVERA, during the course of which he is learning the ropes of different areas of work at PRIVERA. An excerpt from his report on Key Account Management, for example, reads as follows: "We constitute the interface between our Management Section and property owners. I really enjoy doing this kind of work and time simply flies by!"


Fabio writes regular accounts about his daily work and his training for Immofuture. You can read his reports here:


"Immofuture" is a campaign by the Bern office of the Swiss Real Estate Association (SVIT) to attract young people into the real estate sector. The campaign seeks to inform young people on the verge of making a career choice about training opportunities in the real estate sector and sign up additional companies as providers of traineeships. PRIVERA is participating in Immofuture as a company and training organisation.



Stefan Gurtner

HR Specialist and Responsible for Trainees

 058 715 63 37 

New Head of Branch in Lugano

The branch in Lugano has been under new management since July 2019. Evelyne Pfyl has now joined the management team at PRIVERA. The real estate trustee and real estate agent who holds a Federal PET Diploma was previously employed as an asset manager by a major Swiss property owner and benefits from an extensive career in property management.


"Evelyne Pfyl is the perfect fit for this position – not least thanks to her wide-ranging experience in dealing with the needs of property owners" explains Michael Stucki, COO at PRIVERA. With her joining PRIVERA, six of the twelve regional offices are now staffed by women.


PRIVERA attaches great importance to gender equality and the individual promotion of talented employees. The new branch manageress has resulted in gender parity within the management personnel of PRIVERA's regional offices. Moreover, the proportion of women in the PRIVERA workforce now stands at 62 percent.



Evelyne Pfyl

Head of Branch Lugano

 058 715 64 17

New Regional Manager East in Letting Management

In August 2019, the marketing specialist Michèle Oser will take over the regional management of PRIVERA's Letting Management East.


Michèle Oser specialises in the management of broad-scope marketing projects. Her many years of experience make her a versatile expert who is adept at implementing marketing concepts of any complexity. From mid-August, she will head the nine-person Letting Management East team at PRIVERA. Marcel Frick, Head of Letting Management Switzerland at PRIVERA, explains: "Our new Regional Manager East benefits from having a multitude of contacts, which also ideally complements our dynamic marketing team."


Michèle Oser is a Swiss-certified real estate fiduciary and holds a federal PET diploma as a real estate marketer and real estate agent. Before joining PRIVERA, she worked as a branch manager for a marketing company specialising in premium properties. In addition, she acts as an expert for the Swiss Examination Board of the Real Estate Industry (SFPKIW) and works as a lecturer for the Swiss Real Estate Association (SVIT).



Katharina Bornhauser

Specialist Communication

 058 715 62 21

PRIVERA collects award at the Real Estate Award night

The presentation of prizes at this year's Real Estate Award ceremony took place on 24.06.2019. Our Lease Management was nominated for an award for the IM GUSS initial letting project.


Only an extra 50 votes would have been needed in the online voting process to secure a first place in the Marketing category. Nevertheless, we are still thrilled that our marketing initiatives have been so well received, not only by prospective tenants and the market, but also within the industry.

Photos and information about the presentation ceremony can be found on the following website:



This was not the first Real Estate Award to be presented to PRIVERA. In 2017 we already won first place with our TONWERKOST initial letting project as well as second place in the Management category with our Flatfox project. We also hope to be able to continue this winning streak in the future.


Our thanks go out to all those involved in the project and to our partners who make these successes possible. Naturally we also thank all those who supported us with their votes!



Marcel Frick

Head of Letting Management Switzerland

 058 715 60 00